WALGA (WA Local Government Association), in partnership with Nudge, is offering a fantastic traineeship opportunity to earn while you learn. This full-time role includes completing a Certificate III in Local Government while gaining hands-on experience in the administration industry, supported by experienced and passionate teams.
Customer Service Traineeship
Key responsibilities include:
- Provide frontline customer service, including greeting visitors, answering calls, and responding to general enquiries.
- Support daily office operations by managing mail, deliveries, bookings, and consumables.
- Assist with administrative tasks such as record-keeping, compliance support, and maintaining workplace information.
- Contribute to events, facilities support, and continuous improvement of processes and services.
To apply, you should:
- Identify as Aboriginal or Torres Strait Islander
- Minimum completion of Year 10 or equivalent
- Be a confident communicator, comfortable greeting visitors and answering phone call
- Be reliable and punctual, with a positive attitude and willingness to learn
- Be comfortable using basic technology (Word, Excel and Outlook) to complete tasks
Position Details:
- Work type: Full-time
- Hours: Monday, Wednesday and Friday 8.15am-5.00pm | Tuesday and Thursday 8.15am-4.00pm
- Salary: Starting from $55,000 per year (including superannuation)
- Benefits: 6 weeks (30 days) annual leave per year
- Will be based in West Leederville, Perth
Kickstart Your Career with Real Experience
A traineeship is a practical way to start working, learning, and building confidence all at once. You get paid, gain hands-on experience, and work towards a qualification that sets you up for the future. Not sure if you’re ready? That’s okay. At Nudge, we’ll help you get work-ready, guide you through the process, and support you with mentoring and life advice along the way.